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MasterCard Introduces U.S. Roadmap to Enable Next Generation of Electronic Payments

Framework to Deliver Enhanced Consumer Experience In-Store, Online, at the ATM and with Mobile Phones

PURCHASE, N.Y., Jan 30, 2012 (BUSINESS WIRE) — MasterCard today introduced a comprehensive roadmap focused on advancing the U.S. electronic payments system.

The roadmap, which includes the path for migration from magnetic stripe to EMV technology currently available on “chip” cards, will serve as the foundation for the next generation of products and services developed to enhance the way consumers pay.

As payments continue to evolve to include new devices and new channels, such as mobile and eCommerce, the roadmap takes steps to address how consumers really shop, providing them greater security and control in their payment choices and the potential to seamlessly integrate loyalty programs and offers into the purchasing experience.

“We’re moving toward a world beyond plastic, where consumers will shop and pay in a way that best fits their needs and lifestyles with a simple tap, click or touch in-store, online or on a mobile device,” said Chris McWilton, President, U.S. Markets, MasterCard. “Our roadmap represents a transformational shift in the approach to payments and is not simply about EMV, chip and PIN. We’re focused on readying the ecosystem to drive future innovation and provide new consumer experiences to enhance the value of electronic payments. ”

Defining the Framework

Elements of the MasterCard roadmap include:

  • EMV — Solidifying EMV as the foundation of the next generation of payments
  • Immediate focus on acquirer infrastructure — Working with acquirers to ensure infrastructure readiness by April 2013
  • Encouraging greater security and cardholder verification — Providing consumers with greater control and to reduce fraudulent transactions
  • Provide benefits for merchant terminalization — Providing true financial benefits for merchants as they implement EMV-compatible terminals
  • Cover all channels — Addressing all touch points where consumers will interact with MasterCard, including ATMs, the physical point-of-sale, online and mobile commerce
  • Commitment to leadership and collaboration — Fostering industry collaboration to deliver the next generation of payments into the U.S. marketplace

In implementing the roadmap, MasterCard will maximize the technology advancements and investments the company has made over 45 years to benefit the payments ecosystem.

“Customers from across the payments ecosystem have been asking for a roadmap,” said McWilton. “We believe we’ve provided issuers and merchants with a vision to ‘future proof’ their businesses and the flexibility to manage their technology decisions to best meet their goals and priorities.”

Foundation for Growth and Enhanced Security

In the increasingly digital world, transactions will get smarter. At the heart of this is dynamic authentication, where each transaction incorporates unique information, making it virtually impossible to replicate and reducing the risk of fraudulent transactions.

As issuers evolve their offering and merchants upgrade their terminals, the payments system will become more secure as this dynamic data is introduced into the payment transaction. MasterCard’s roadmap strongly encourages the adoption of the most secure technologies available.

“Consumers deserve a great experience any time they use MasterCard products,” said Ed McLaughlin, Chief Emerging Payments Officer, MasterCard. “As the industry invests in the upgrade to EMV in the U.S., we now have the ability to enhance the consumer experience and the security of a payment, regardless of the device — contactless card, mobile, eCommerce and technologies still to come.”

Alignment, Collaboration and Leadership for the Road Forward

In its roadmap, MasterCard supports the need for the payments ecosystem to be aligned regarding the implementation of EMV standards in the U.S. The company has indicated it will support current industry timelines in an effort to minimize disruption and to maximize investments across the payments ecosystem.

 

MasterCard was part of the original group that created the EMV standard and has supported the successful migration to EMV-based payments in nearly every major market globally. The company’s continued investment in advancing these infrastructure standards has provided insights and expertise to guide the industry in advancing payments security and convenience.

“The shift to dynamic data in the transaction process will help ensure greater consistency, security and functionality between the U.S. region and the rest of the globe,” said George Peabody, director, Emerging Technologies Advisory Service, Mercator Advisory Group. “Merchants and issuers need a clear and consistent roadmap for payment card security and innovation. MasterCard’s approach, starting with EMV, will benefit consumers and the industry.”

 

Additional detail on the roadmap and implementation activities will be provided to MasterCard customers in the coming weeks and months. In the meantime, initial resources can be obtained at www.mastercard.us/mchip-emv.html .

About MasterCard Worldwide

MasterCard MA -0.60% is a global payments and technology company. It operates the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. MasterCard’s products and solutions make everyday commerce activities – such as shopping, traveling, running a business and managing finances – easier, more secure and more efficient for everyone. Learn more at www.mastercard.com , follow us on Twitter @mastercardnews or join the conversation on The Heart of Commerce Blog.

SOURCE: MasterCard

 

MasterCard Worldwide

Seth Eisen, 914-249-3153

seth_eisen@mastercard.com

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Worldwide Mobile Payment Users to Reach 141 Million in 2011 – Gartner Says

 

New research from Gartner predicts that 141 million people around the world will make some form of mobile payment this year, up by 38.2% from 2010. The research also shows the volume of those transactions is set to reach $US86.1 billion, up by 75.9% from last year as well.

However, the research also notes that mobile payments aren’t taking off in several countries, especially in the developing world, citing “the complexity of the NFC” model.

“The biggest hurdle is the need to change user behaviour by convincing consumers to pay with mobile phones instead of cash and cards,” research director Sandy Shen told Boy Genius Report.

“Thanks to the success of mobile application stores, such as Apple’s App Store, and the efforts in driving mobile sales by major retailers, such as Amazon and eBay, merchandise purchases far outweigh other use cases in developed markets, which include North America and Western Europe.”

Gartner Says:

Mobile Payments in Developing Markets Growing Slower Than Expected

Worldwide mobile payment users will surpass 141.1 million in 2011, a 38.2 percent increase from 2010, when mobile payment users reached 102.1 million, according to Gartner, Inc. Worldwide mobile payment volume is forecast to total $86.1 billion, up 75.9 percent from 2010 volume of $48.9 billion.

Despite these strong growth projections, Gartner analysts said the mobile payment market is growing slower than expected.

“In developing markets, despite favorable conditions for mobile payment, growth is not as strong as was anticipated. Many service providers are yet to adapt their strategies to local requirements, and success models from Kenya and the Philippines are unlikely to be translated to other markets,” said Sandy Shen, research director at Gartner. While developing markets have favorable conditions for mobile payments, such as high penetration of mobile devices and low banking penetration, this is no guarantee of success, unless service providers adapt their strategies to local market requirements.”

“In developed markets, companies are trumpeting the prospects of Near Field Communication (NFC) without realizing the complexity of the service model. We believe mass market adoption of NFC payments is at least four years away,” Ms. Shen said. “The biggest hurdle is the need to change user behavior by convincing consumers to pay with mobile phones instead of cash and cards.”

Gartner expects Short Message Service (SMS) and Unstructured Supplementary Service Data (USSD) to remain the dominant access technologies in developing markets due to the constraints of mobile phones. Wireless Application Protocol (WAP) will remain the preferred mobile access technology in developed markets, where the mobile Internet is commonly available and activated on the phone. Mobile app downloads and mobile commerce are the main drivers of WAP payments, and WAP will account for almost 90 percent of all mobile transactions in North America and about 70 percent in Western Europe in 2011.

Money transfers and prepaid top-ups will drive transaction volumes in developing markets. These are seen as the “killer apps” in developing markets, where people value the convenience of sending money to relatives and topping up mobile accounts. This is most obvious in Eastern Europe, the Middle East and Africa, where these two services will account for 54 percent and 32 percent of all transactions in 2011.

“Thanks to the success of mobile application stores, such as Apple’s App Store, and the efforts in driving mobile sales by major retailers, such as Amazon and eBay, merchandise purchases far outweigh other use cases in developed markets, which include North America and Western Europe,” Ms. Shen said. “We predict that in 2011, merchandise purchases will account for 90 percent and 77 percent of all transactions in North America and Western Europe, respectively.”

Additional information is available in the Gartner report “Market Trends: Mobile Payments Worldwide, 2011.” The report is available on Gartner’s website at http://www.gartner.com/resId=1714114

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On the Call: MasterCard CEO on mobile payments

by Associated Press

PURCHASE, N.Y. (AP) — Electronics payment processors like MasterCard Inc. and Visa Inc. are trying to adapt to new technologies for making purchases. That includes the use of mobile devices, including smartphones that enable “contactless” payments just by flashing a phone at an electronic scanner.

One obstacle to adoption of the technologies is the small number of electronic terminals that retailers have installed to accept such payments

After announcing the company’s first-quarter earnings on Tuesday, MasterCard President and CEO Ajay Banga was asked by Wells Fargo analyst Timothy Willi about his expectations for mobile payments technology. Banga said several obstacles remain before the technology can become widely used, especially in the world’s developing economies.

QUESTION: “How rapidly do you expect merchants in emerging markets will install terminals?”

ANSWER: “There are two angles to this. One angle is in the emerging markets, given the current absence of terminals that would accept something to do with a mobile phone, I’m not sure that the mobile payment ecosystem in those markets will develop the same way as it might in a somewhat more advantaged country that has better terminalization in place.

“Mind you, having said that, contact terminalization is still relatively small, even in the United States and in developed countries.

“But, you know, whether mobile payments develop … as a contact-based system, or an SMS-based money movement system, or as a true mobile commerce-enabled system, with the rapid deployment of smartphones in the world, I think some version of all three will begin to develop. What we’re trying to do is to place bets in all three, and to be partners with institutions — banks and phone companies and merchants — in all three spaces.”

But Banga said many obstacles are preventing widespread adoption:

“The cost of those terminals needs to become somewhat cheaper. The fact that if you could find intelligent ways to make that terminal more easy for a small merchant to adapt to, that would help us as well. There’s a lot of work to be done in this ecosystem yet.”

He closed by saying he expects “a lot of energy” will be devoted to these technologies. Be he was cautious about how fast it will play out: “I don’t know that it will happen in six months or one year compared to two years or three years. I don’t know the answer to that yet.”

Copyright 2011 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

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