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Telecom Italia announces large scale SIM-based mobile commerce project

 From next year, Telecom Italia subscribers will be able to use a new generation of SIM card to purchase train and bus tickets, parking, theatre seats, concert tickets and hotel rooms from their mobile phone. For the launch of the service, the mobile operator has partnered with Movincom, an Italian consortium of companies and service providers working to promote mobile retailing.

Exactly how the new service works is not completely clear – but we will be publishing more details as soon as we have been able to get more information from Telecom Italia.

Here’s how the official announcement explains things:

Starting in 2010, Telecom Italia will be building in an ad hoc application into its new Sim cards. Using this application, directly from their mobile phones, customers will be able to buy tickets for public transport and trains, pay for parking, purchase ski passes, buy tickets for a night out at the theatre or other events, and book hotel rooms.

Payment for these services will make use of methods offered by banks who sign up to the venture.

Using a SAT (SIM Application Toolkit) technology solution developed by Telecom Italia, this mobile commerce solution ensures high standards of security and authenticates the phone number from which each transaction originates. Specific menus integrated directly into the Sim card will guide customers through the process and make it quick and easy to make purchases. Orders placed for goods or services are dispatched by a text message generated automatically by the application. The text message features the purchaser’s cellphone number but no sensitive data about the selected method of payment.

The configuration-free service will be available on all mobile phones. It will be possible to update the service at any time, as and when new goods and services are added.

The Movincom Consortium currently has more than 650 operational services on board, a figure that is destined to rise to over 1,500 services in seven different market sectors. The consortium currently has the following members: Trenitalia, GTT (Turin), CTM Cagliari, 5T (Turin), Ataf (Florence), ATV (Verona), AMT Genova, TEP Parma, Ne-t (Gruppo APS Padua), Mobilità e Parcheggi (L’Aquila), Firenze Parcheggi, Telepark, Teleparking, CLUB Italia, AIPARK, ANAV, SIB – Società Impianti Bormio, Madonna di Campiglio, Monterosa ski, Funivie San Bernardo – La Thuile, Pila, Cervinia, Funivie Courmayeur Mont Blanc, Vittoria Assicurazioni, Coris Broker – 24h Assistance, Fratelli Carli, Charta-Vivaticket, BOL.it (the Mondadori Group’s online bookshop), SMS Hotels and Gruppo Prima. Many more companies are in the process of signing up.

“After becoming an indispensable personal communications tool,” says Oscar Cicchetti, Manager of Telecom Italia’s Domestic Market Operations, “the mobile phone is transitioning into a personal gateway to the internet, content and services, ranging from information to entertainment and professional applications. Leveraging the potential of the latest SIM cards and terminals, mobile phones are poised to become a powerful and secure transactions and identity management tool too. Today’s agreement paves the way for this by offering a broad range of services and a secure, straightforward and intuitive method for making purchases.”

“We know that security and a user-friendly purchase experience are vital to the development of mobile commerce via mobile phones. This agreement with Telecom Italia is a major step in that direction,” says Enrico Sponza, Deputy Chairman of the Movincom Consortium. “Banks will have access to an integrated set of operational processes and be able to fast track their entry into the mobile payment business.”

(It) PAYPAL entra nel mondo delle carte prepagate in partnership con Lottomatica e MasterCard

PayPal, grazie alla collaborazione con Lottomatica e MasterCard, da oggi ti accompagna in tutti i tuoi acquisti anche al di fuori del web grazie alla nuova carta Prepagata PayPal: flessibile, perché ricaricabile fino a un massimo di 10.000 euro; conveniente, grazie a tariffe ridotte e ricariche gratis dal conto PayPal; facile da usare e comoda per pagare online e nei negozi fisici, mantenendo sempre sotto controllo le spese.

La Prepagata PayPal, emessa e gestita da CartaLIS IMEL S.p.A. e distribuita dalla rete Lottomaticard, opera su circuito MasterCard e diventa così un modo pratico per pagare e prelevare denaro ovunque in Italia e nel mondo.
La carta può essere richiesta e utilizzata anche da chi non ha un conto corrente bancario o un conto PayPal; può essere ricaricata in uno degli ottomila punti vendita Lottomaticard presenti su tutto il territorio nazionale con contanti o PagoBancomat, online attraverso il conto PayPal e tramite bonifico.

La ricarica è gratuita trasferendo fondi dal proprio conto PayPal o per importi di ricarica superiori a 400€: negli altri casi il costo della ricarica è di 0,90€. Ogni movimento della carta puo’ essere tenuto sotto controllo attivando gratuitamente sul proprio telefono cellulare il servizio di avvisi SMS[1].

La carta può essere richiesta comodamente online sul sito www.paypal-prepagata.com compilando un semplice modulo e scegliendo se ritirarla presso il più vicino punto vendita Lottomaticard, oppure riceverla direttamente a casa. Inoltre è possibile anche sottoscrivere e ritirare la carta direttamente nei punti vendita Lottomatica abilitati alla vendita di carte prepagate.

“Le ultime ricerche evidenziano una forte crescita delle carte prepagate fra i metodi di pagamento preferiti online e offline[2] – dichiara Giulio Montemagno, Country Manager PayPal Italia – specialmente in Italia. PayPal ha trasferito la propria esperienza nei pagamenti online e nella sicurezza ad una carta che tutti possono utilizzare per pagare in tranquillità sia sul web che nei negozi fisici.”

"La prepagata è un ottimo strumento di pagamento perché comoda, semplice e facile da usare – aggiunge Paolo Battiston, Direttore Generale MasterCard Italia – Ad esempio, sappiamo che il 56% dei giovani la utilizza prevalentemente per le vacanze, per comprare i biglietti online e per pagare all’estero. Mi sembra un dato significativo anche che il 68% delle donne usi la prepagata proprio per le piccole spese quotidiane come bollette o la spesa e la ritiene uno strumento valido per controllare le uscite e le entrate della famiglia. L'accordo rappresenta per MasterCard una perfetta fusione tra il mondo virtuale del web, in cui nasce PayPal, e l'importanza della capillarità sul territorio, presidiato da Lottomatica.”

“Con la nostra rete fisica capillare ed uniformemente distribuita su tutto il territorio nazionale – afferma Sergio Signoretti, Amministratore Delegato di CartaLIS IMEL S.p.A. – offriamo ai clienti PayPal, ed in generale a tutti i potenziali clienti di carte prepagate, la possibilità di avere a portata di mano un prodotto giovane ed innovativo, caratterizzato da un plafond di 10.000 euro, estremamente sicuro e conveniente.”

Understanding Cost Per Engaged User CPEU and its impact on mobile advertising

Research from MillennialMedia mirrors many existing trends. For example, the Apple iPhone leads in mobile advertising take up or click through and similar smart devices follow.

But information on engagement paints a different, richer picture for the future of mobile advertising:

Key engagement points:

On 4 out of 5 activities, smartphones ranked anywhere from 4% to 9% higher than computers on engagement satisfaction (per Insight Express).

Browsing the internet on a computer ranked 2% higher than on a smartphone.

Summer trends continued as advertisers leveraged targeting methods with the broadest reach. Run of Network grew 18% and R.O.N., Channel, and Custom Subnet represented 82% of the campaign targeting mix.

 

Established mobile advertisers dominated the landscape this month, as Traffic to Site represented 57% of campaign destinations actions.

Average session time dropped from 5 min 10 secs to 4 min 59 secs; average monthly page views increased to 111.

54% of campaigns utilized frequency capping.

What is interesting?

The above is very interesting as it shows that summer marketing, or the frequency of holiday travel and movement out of the home and office, was reflected in mobile use. But more interesting was that the average session time dropped –but the monthly page views increased.

This is extremely important as it shows that people are getting familiar with where to find or locate the data they need. The search is replaced by an action called location or even results. The use of discovery on an iPhone or smartphone is proving to replicate that of the Internet (where adverts are clicked for discovery) but every other click is for answers.

Another highlight is the findings on Cost Per Engaged User.

 

CPEU is when the adverts are displayed for free. But the engagement with the advert is measured and billed. So, instead of CPC (cost per click) or CPM (cost per thousand) the advertiser only pays depending on the interaction the user has with the advert.

This is a cheaper way of jumping on the mobile advertising bandwagon for brands and agencies. But it is a critical way of improving the overall uptake of mobile advertising. But what is vital to see in this engagement chart is that for MillenialMedia – it has proved a vital success as a new business model.

For example, the stats show that the iPhone and the Blackberry are vital for mobile advertising. The stats also show that user engagement from Smartdevices is high. On top of that the number of image adverts as compared to search or text adverts are clicked considerably more. Not forgetting the fact that rich media adverts are increasing in popularity and audience interaction with an advert is becoming a given rather than just a “nice to have”.

MillenialMedia, a very early adopter in the mobile ad space has seen this opportunity and on its own platform the engagement is the key to driving the business model and success. Of course, all brands and agencies want proof that their advert was seen and read and enjoyed and CPEU not only shows this it gives brands “real results” and confidence.

Confidence is the killer here. When you set up a Pay Per Click Campaign, numbers are returned. When you set up a CPM campaign you know you might be saving a bit of money and your brand can get a lot of eyeballs… but what is more important?

For many it is engagement. Engagement is vital and CPEU is a no entry price start into mobile advertising with very high potential returns – if the advert is in rich media or on a smart device.

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